Terms and Conditions

1. General
1.1 These Terms and Conditions apply to any purchase of goods or services from Aroma Good Stuff.
1.2 These Terms and Conditions may be amended periodically and you will be deemed to have accepted any amendments if you use the website after those amendments have been posted.

2. Contract and price
2.1 All prices are in Australian Dollars and inclusive of GST, unless otherwise indicated or the product/service is exempt.
2.2 Description of goods, services and prices may be subject to change or correction at any time without notice. Although we seek to ensure information is correct, we make no representation or warranty as to information being accurate or complete. If we discover an error, we will try to notify you as soon as possible and allow you to cancel your order and obtain a refund if desired.
2.3 By submitting an order you warrant that: You are authorised and able to make payment via the method you have chosen, and the information you have provided is correct
2.4 A contract for purchase is only formed once we have accepted an order by issuing a receipt number.

3. Delivery
3.1 Delivery will usually take place 7 to 10 working days after acceptance of an order, International Orders can take up to 30 days especially at busy periods e.g Christmas. However sometimes goods or services can be temporarily or permanently unavailable. Aroma Good Stuff is not liable for any loss arising from delays in delivery or failure to deliver (although you may request a refund if you do not receive goods properly ordered: see section 6 below).
3.2 For some products we are unable to ship outside Australia or we may request additional delivery fees.

4. Refund/cancellation policy
4.1 Should you receive incorrect, damaged or faulty goods, please contact Aroma Good Stuff within 7 days of receipt and we will arrange, as appropriate and depending on availability, a goods exchange, credit or refund. We will be pleased to consider exchange, credit or refund for other reasons, but the decision whether to grant this will be at our discretion. Any refund will be made using your original payment method or another method at our discretion.
4.2 To claim a refund, exchange, credit, or for further information please send an email to accounts@aromagoodstuff.com

5. Warranties and liabilities
5.1 Aroma Good Stuff excludes any condition or warranty, unless it is expressly set out in these Terms and Conditions or is by law incapable of exclusion, restriction or modification.
5.2 Aroma Good Stuff will under no circumstances be liable for any indirect, incidental or consequential loss or damage arising in relation to any transaction entered into, or any goods or services purchased, through this website.
5.3 These statements and information provided on this website has not been evaluated by the Australian Therapeutic Goods Association.
5.4 Do not use the information on this website as a substitute for medical counseling.
5.5 Aroma Good Stuff are not held responsible for the use or misuse of any products sold via this website or via third parties.

6. Security Policy
SSL

6.1 When purchasing from Aroma Good Stuff your financial details are processed by our payment gateway service provider, Braintree Payments and/or PayPal. Payment and personal details are sent to Braintree and PayPal using SSL technology. No credit card details are stored on our servers. If you have any questions regarding our security policy, please contact us on info@aromagoodstuff.com

7. Privacy
7.1 Aroma Good Stuff respects your privacy and the confidentiality and security of personal information provided by you to us. How we handle your personal information is explained in our Privacy Policy at www.aromagoodstuff.com/home/privacy-policy.

T&C Version 16.08.2013
Date: 16/August/2013

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